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      MCP Agent

      Review Analysis Agent

      Understand Your Customer Feedback

      The Review Analysis Agent uses AI to extract meaningful insights from your customer reviews. Beyond simple star ratings, it identifies sentiment patterns, common themes, and actionable feedback. Understanding the "why" behind your reviews helps you make better business decisions. This agent surfaces the insights hidden in your review data.

      Quick Setup

      1. Get your API key from Fly dashboard
      2. Add to Claude Desktop config:

      {
  "mcpServers": {
    "fly-agent": {
      "command": "npx",
      "args": [
        "fly-agent-mcp"
      ],
      "env": {
        "FLY_API_KEY": "your_api_key_here"
      }
    }
  }
}

      Capabilities

      Sentiment Breakdown

      Analyze emotional tone across all reviews with AI-powered sentiment detection

      Theme Extraction

      Identify recurring topics and concerns mentioned by customers

      Response Suggestions

      Get AI-generated response recommendations for reviews

      Trend Analysis

      Track how sentiment and themes change over time

      Example Queries

      Here's what you can ask Claude when using the Review Analysis Agent

      "Analyze my reviews from the last 3 months"

      "What are customers complaining about most?"

      "Show me all 5-star reviews mentioning "service""

      "What themes appear in my negative reviews?"

      "Generate a response for my latest 1-star review"

      "Compare my review sentiment to last quarter"

      Use Cases

      1

      Service Improvement

      Identify specific areas where customer experience can be improved

      2

      Staff Training

      Use review feedback to inform training priorities

      3

      Marketing Insights

      Discover what customers love to highlight in marketing

      Explore Other Agents

      Reviews & Reputation

      Reviews Agent

      Content & Strategy

      Content Agent
      Strategy Agent

      Multi-Location

      Multi-Location Agent

      Fly, the GBP Growth Agent

      Want your Google Business Profile run for you?

      Fly is an AI agent that manages your Google Business Profile through Google's official API. A full pass every 4 hours, day and night. No AI assistant to set up and no prompts to write.

      • Answers every review the same day, in your tone. 2 stars or lower wait for your yes.
      • Schedules a month of on-brand posts with your own photos.
      • Keeps hours, services and attributes right, and catches outside edits.
      • Reads your local rank every week and tells you what moved.
      Start free for 14 daysSee how Fly works

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